PRIVACY POLICY
Wanted Customs respects the privacy of our customers and website visitors. This Privacy Policy explains how Wanted Customs collects, uses, stores, and shares personal information when you visit our website, request a quote, schedule an appointment, purchase a product or service, communicate with us, or otherwise interact with Wanted Customs.
By using our website or providing information to Wanted Customs, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, telephone number, email address, billing information, vehicle information, requested services, appointment information, photographs or videos of your vehicle, communications with our business, and other information necessary to provide our services.
When you use our website, certain technical information may also be collected automatically, including IP address, browser type, device information, pages visited, referring websites, approximate location information, cookies, and similar website usage data.
Payment Information
Payments may be processed through third-party payment processors, including providers used by Wanted Customs for point-of-sale, invoicing, deposits, and online transactions.
Wanted Customs does not necessarily receive or store complete payment-card information when transactions are processed by third-party payment providers. Payment information is handled according to the security and privacy practices of the applicable payment processor.
How We Use Information
Wanted Customs may use customer information to provide quotes and estimates; schedule and manage appointments; perform requested vehicle services; process payments and deposits; communicate regarding active or completed work; provide customer service and warranty support; maintain service and transaction records; prevent fraud or misuse; respond to disputes or chargebacks; improve our website and services; and comply with legal, regulatory, tax, accounting, insurance, or business obligations.
We may also use photographs or records of a vehicle to document its condition before, during, and after services are performed.
Photos and Vehicle Documentation
Wanted Customs may photograph or record vehicles for purposes including documenting pre-existing conditions, work in progress, completed services, warranty matters, quality control, insurance matters, customer disputes, and business records.
Any separate use of identifiable customer information for advertising or promotional purposes will be handled in accordance with applicable law and any permissions required.
Communications
When you provide your phone number or email address, Wanted Customs may use that information to communicate with you regarding quotes, appointments, invoices, payments, vehicle status, requested services, warranty matters, and other communications related to your relationship with our business.
Marketing communications will be handled in accordance with applicable law, including applicable consent and opt-out requirements.
Cookies and Website Technologies
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising or analytics where applicable.
Available cookie controls may depend on the website platform, browser, and applicable law.
Third-Party Service Providers
Wanted Customs may use third-party companies to support business operations, including website hosting, appointment scheduling, payment processing, invoicing, analytics, advertising, communications, accounting, and other business functions.
We may provide these providers with information reasonably necessary to perform services on our behalf. Their handling of information may also be governed by their respective privacy policies and contractual obligations.
When Information May Be Disclosed
Wanted Customs may disclose information when reasonably necessary to provide requested services, process transactions, protect our business or customers, investigate fraud, respond to payment disputes or chargebacks, enforce agreements, comply with legal obligations, respond to lawful government requests, or establish, exercise, or defend legal claims.
We may also disclose information in connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of the business, subject to applicable law.
Data Retention
Wanted Customs may retain customer, transaction, vehicle, communication, photographic, warranty, and service records for as long as reasonably necessary for the purposes for which they were collected, including customer service, warranties, accounting, tax obligations, fraud prevention, dispute resolution, and legal compliance.
Data Security
Wanted Customs uses reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.
Some information may need to be retained where permitted or required for legitimate business purposes, transaction records, warranty administration, fraud prevention, dispute resolution, or legal compliance.
Children's Privacy
Wanted Customs' automotive customization services are not directed toward children, and we do not knowingly collect personal information from children in circumstances prohibited by applicable law.
External Websites
Our website may contain links to third-party websites or services. Wanted Customs is not responsible for the privacy practices, security, or content of independent third-party websites.
Changes to This Privacy Policy
Wanted Customs may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.