Refund Policy

There are no refunds for labor, services, or customization work that has already been performed or completed.

This includes, but is not limited to, vinyl wraps, paint protection film (PPF), window tint, ceramic coating, detailing, powder coating, body preparation, custom installations, and other automotive customization services.

If a customer experiences a legitimate workmanship issue after service, Wanted Customs will provide a reasonable opportunity for the vehicle to be inspected. Covered workmanship concerns will be handled through our warranty and corrective-service process, which may include repair, correction, reinstallation, rewrapping, or replacement of the affected area as appropriate.

A correctable workmanship concern does not automatically qualify the customer for a full or partial refund for work already performed, except where otherwise required by applicable law.

Deposits & Custom Materials

Deposits made toward custom materials, special orders, or scheduled custom services are non-refundable once the materials have been ordered, purchased, allocated, prepared, cut, or otherwise committed to the customer's project.

This includes vinyl wrap material, PPF, tint film, custom parts, special-order products, and other materials purchased specifically for an individual customer's vehicle or project.

Once materials have been ordered or committed to a project, cancellation of the appointment or decision not to proceed does not make the material deposit refundable.

Products Purchased Online

For physical products purchased through the Wanted Customs website, returns may be considered only when the product is unused, unworn, unopened, unaltered, and in its original condition and original packaging, subject to applicable law.

Products are not eligible for return or refund if they have been:

• Opened or used;

• Worn or installed;

• Damaged after delivery;

• Altered, modified, customized, or tampered with in any way;

• Removed from original packaging in a manner that prevents resale as new; or

• Returned incomplete or without included components/accessories.

Custom-made, personalized, special-order, or made-to-order products are final sale and non-refundable, except where otherwise required by law.

Damaged or Incorrect Products

If an online order arrives damaged, defective, or materially different from the item ordered, the customer should contact Wanted Customs promptly with the order information and photographs of the item and packaging so that the issue can be reviewed.

This policy does not limit any rights or remedies that cannot be waived under applicable law.

Refund Method

If Wanted Customs approves a refund in a circumstance where a refund is available under this policy, the refund will generally be issued to the original payment method unless another method is required or agreed upon.

Acceptance of Refund Policy

By accepting or approving a Wanted Customs invoice, estimate, or work order; submitting a deposit or payment; authorizing Wanted Customs to perform work; or completing a purchase through our website, the customer acknowledges and agrees to the Refund & Return Policy in effect at the time of the transaction, to the extent permitted by applicable law.